As a leading dealer for several globally recognised brands that work in Australia’s Construction and Forestry industries it is no surprise that many of our clients machines need to be services on the job site. Onetrak have up to 10 fully equipped 4x4 field service vehicles at our disposal to service the demanding needs of our customers. We have invested heavily in factory training for all of our technicians travelling to all corners of the globe to receive the best possible training from factory engineers – enabling us to have the best possible advice and skills at your disposal, ensuring you get the maximum up-time and productivity from your valuable asset.
Traditional Field Service Capabilities include:
- Periodic Servicing and repairs to manufactures specification
- In-field diagnostics and hydraulic tune ups
- Air-conditioning and Electrical
- Oil sampling and analysis
- In-field welding
Field Service technicians are equipped with laptop computers loaded with parts manuals, technical manuals and manufactures diagnostic software such as Cummins Insite, IQAN software (TIGERCAT) and HCDT for Hyundai construction equipment.
To ensure your field servicing is completed at a competitive rate we offer customers the option of fixed price servicing inclusive of travel and incidental expenses – ask us for a competitive quotation today and choose from one of our flexible fixed price servicing options.
Remember - we don’t discriminate, just because we don’t sell the brand does not mean we cannot service your other branded machines such as Komatsu, CAT or Hitachi. Try us next time you need field service – You will be refreshingly surprised by the quality of our service and at a fair price.